Privacy Policy
Effective Date: 2nd June 2025
Company Name: Quick Step Couriers Ltd
Website: www.quickstepsameday.com
Email: info@quickstepsameday.com
Phone: +44 7913 360310
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1. Introduction
At Quick Step Couriers Ltd, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our courier services.
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2. Information We Collect
We may collect and process the following types of information:
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Personal details: Name, email address, phone number, and company name (if applicable)
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Address information: Pickup and delivery addresses for courier services
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Payment details: Invoicing or transaction information for billing purposes
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Communication data: Emails, enquiries, and messages exchanged with our team
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Technical data: IP address, browser type, device information, and usage statistics (via cookies and analytics)
3. How We Use Your Information
Your data may be used to:
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Provide our courier and transport services
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Generate quotes and manage bookings
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Communicate with you regarding your job or enquiry
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Issue invoices and process payments
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Improve our services, website, and customer experience
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Comply with legal and regulatory obligations
We do not sell or trade your personal information.
4. Data Sharing
We may share your information with:
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Trusted subcontracted couriers or service providers assisting in your delivery
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IT or software providers helping to operate our business systems
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Legal or regulatory bodies, if required by law
All third parties are required to handle your data securely and in accordance with GDPR.
5. Data Security
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We take appropriate technical and organisational measures to secure your data and protect it from unauthorised access, misuse, or disclosure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil our services and legal obligations, typically no longer than 6 years for invoicing records.
7. Your Rights
You have the right to:
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Access any personal data we hold about you
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Request correction of incorrect or outdated data
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Request deletion of your personal data (subject to legal requirements)
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Object to or restrict processing of your data
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Withdraw consent at any time (where consent was required)
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Lodge a complaint with the Information Commissioner’s Office (ICO)
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8. Cookies
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Our website uses cookies to improve functionality and monitor site traffic. You can adjust your browser settings to refuse cookies. For more details, see our Cookie Policy.
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9. Changes to This Policy
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We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date clearly shown.
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10. Contact Us
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For any questions, data requests, or concerns, please contact us:
Quick Step Couriers Ltd
info@quickstepsameday.com
+44 7913 360310